Archives for March 12, 2014

The Knee-Jerk Reaction

IMG_0322You’ve heard that phrase before, right? “Knee-jerk reaction?” I had one of those this morning.

I’m not sure what it is, but it feels like the weight of the world is really on my shoulders lately. I can explain some of it, and other parts I can’t, but I won’t right now.

Here’s what happened, though. At our dojo, payments are due on the first of the month for that calendar month. We don’t run on contracts. I mail invoices around the middle of the month before to remind my students that their payments will be due soon. No big deal.

So, I mailed out March invoices and sometimes they go out to people who have been absent. Sometimes they’re in again and sometimes they’re not coming back. Regardless, if you don’t come in for March classes, you don’t have to pay for March.

Today I got a letter in the mail from a newer student. He signed up for classes, took a few lessons, and disappeared. I mailed the March invoices in the middle of February, actually left him a voicemail to see if he was OK at a later date, and never heard from him.  [Read more…]